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IPv6 is now on the PROLVL network 💙
IPv6 on the PROLVL network: a /64 subnet, dual-stack IPv4 connectivity and router setup guidance.
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ProLvL News
Important notices, service changes and useful options for subscribers — without the clutter.
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PROLVL assistant: help starts with a conversation
Router setup, internet plans, television and contacting a staff member — now in the chat on the PROLVL website.
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All accounts together: care for your loved ones with PROLVL
Internet for your parents, holiday home, apartment or office — check balances and top up the contracts you need in one “My accounts” section.
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PROLVL Захист — more peace of mind for your home internet
Fewer unwanted websites and ads, family controls and convenient settings in your account. Meet PROLVL Захист — 50 UAH per month.
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PROLVL Cabinet for Windows: your internet at a glance
Manage your balance and services, check your connection and contact support from one desktop app.
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The updated ProLvL website: more tools for subscribers
We refreshed the website and added convenient tools for choosing a plan, checking the network, planning Wi‑Fi and troubleshooting your connection.
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PROLVL Personal Account Update
The new interface is clearer and more convenient for everyday use. We paid particular attention to how the personal account works on smartphones, tablets, and computers, making essential information easier to find on any device.
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Tariff update!
Dear subscribers! We are informing you of changes to our internet access service terms.
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Price increase!
Due to the increase in the cost of operating expenses for the provision of services, We are forced to inform you that from February 1, 2025, the cost of tariff plans will change.
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Price increase!
Due to the increase in the cost of operating costs for the provision of services, we are forced to inform you that from September 01, 2023 there will be a change in the cost of a number of tariff plans.
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Turbo
If the terms of your tariff plan suit you, but from time to time you do not have enough speed to quickly download and transfer large files, or to test your equipment for throughput, we suggest using the Turbo service.
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Blocking
Dear subscribers! We draw your attention to the fact that the Presidential Decree No. 64/2022, as well as previous Decrees, imposed obligations on internet service providers to block certain web resources.
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Interactive television
Now PROLVL subscribers can connect the "Television" service. With the advent of digital technologies, television has become even more accessible. Now you can watch your favorite movies, series, shows...
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Change of details
Please note that starting from March 10, the details for paying for our services will change. You can pay for using the service in several ways...
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