We have completely refreshed the ProLvL website so that essential information and support are easier to find on a phone, tablet or computer.
What is new
- A modern interface, light and dark themes, and a convenient mobile layout.
- Clear plan pages for apartments, private houses and businesses.
- The new ProLvL Service Centre brings together address checks, plan selection, power-cut guidance, diagnostics and Network Pulse.
- The Speed Lab helps interpret test results, plan Wi‑Fi coverage and prepare an installation checklist.
- Network Pulse displays the current status and important notices without exposing internal network data.
- The payment page brings together available methods, bank details, the mobile app and a personal account link.
- News is easier to read and includes search, categories and clear priority notices.
- The main sections are available in Ukrainian, Russian and English.
Help is close at hand
If your connection is unstable, start with the Service Centre. It explains what to check and what information to provide to a specialist. Remote technical support is available daily from 09:00 to 18:00.
Thank you for choosing ProLvL. We will continue improving the website and adding useful subscriber tools.
