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Technical support

If you have lost your internet connection, check the following first:

  • The integrity of cables and connectors on them (especially if pets can have access to network equipment).
  • Cable connectors must be securely plugged into their respective network equipment connectors.
  • The equipment must be in active working condition - plugged into a 220V socket, there must be a normal LED indication.
  • Try powering off your network equipment for a few seconds and restarting your computer.
If after that the Internet connection is not restored, please contact us in any convenient way.
Mon-Fri 9:00 to 18:00

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