MY ACCOUNTS · FREE

All accounts together

Internet for your parents, holiday home, apartment or office — check balances and top up the contracts you need in one “My accounts” section.

Open “My accounts”

Web portal, Android and Windows

All accounts together with PROLVL: parents, holiday home, apartment and office

Everything in one place

Add the accounts you pay for and give them clear names: “Parents”, “Holiday home”, “Apartment 2” or “Office”. A short description helps you tell contracts apart.

A separate balance for each

Check the balance of the account you need. Each payment goes to the selected contract — accounts are not combined into a shared balance.

No password sharing

A one-time code and the owner’s approval grant access only to the balance and top-ups. Personal details, the plan and service management stay with the owner.

How to add a loved one’s account

  1. The owner creates a code

    Ask the account owner to create a one-time code in the “My accounts” section of their account portal.

  2. You enter the code

    Open “My accounts” in your own portal and enter the code. There is no need to share a username or password.

  3. The owner approves access

    Wait for the owner’s approval. You can then check the balance and top up the account.

  4. Give the account a clear name

    For example, “Parents” or “Holiday home”. Add a description if needed to find the right contract quickly.

Top up the right contract

Payment options include monobank, LiqPay, Portmone, Privat24, EasyPay and Whitepay, depending on the methods enabled for that account. Check which contract is selected before paying.

Help without unnecessary access

The owner keeps control of their account and can revoke access at any time. Adding an account does not transfer service management or reveal personal details.

Web portal, Android and Windows

“My accounts” is already available in the web portal, the PROLVL Android app and the Windows informer. This feature is free to use.

Quick answers

Do I need to share my password?

No. Use a one-time code and the owner’s approval.

Are balances combined?

No. Each contract has a separate balance. Payments go to the account selected for the top-up.

Can I change someone else’s plan?

No. Approved access covers only the balance and top-ups. The plan, personal details and service management remain under the owner’s control.

How can access be stopped?

The owner can revoke the access they granted at any time.

How much does “My accounts” cost?

The feature is free. Internet charges for each contract remain separate.

Less payment hassle — more care for your loved ones.

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